If a black screen like the photo below comes after you set up your Nifty PIN, please follow the step-by-step instructions in this page to update the firmware to solve this issue.

1. Please download the app “SecuX Firmware Update” first.

Apple (iOS / iPadOS) users： https://apps.apple.com/mo/app/secux-firmware-update/id1584946806

‎SecuX Firmware Update

Android users： https://play.google.com/store/apps/details?id=com.secux.firmwareupdate

SecuX Firmware Update - Apps on Google Play

<aside> 🔔 Please note:

1. This app only works when your hardware wallet display is in the “Update Mode” like the following photo.
2. “SecuX Firmware Update” needs to be run on Android 10 or higher version, and iOS 12.1 or higher version. Mobiles with OS versions other than these may cause failure of the firmware update. </aside>

<aside> 📌 We have also made a demo video for your reference. Kindly have a look.

https://youtu.be/aPu3rXxqfDQ

</aside>

1. Turn off your Nifty. Confirming power off, please hold the power button for 8-12 seconds until the Nifty is in the “Update Mode” like the following photo.

   

2. Please turn on BOTH your mobile “Bluetooth and GPS/Location”, enter “SecuX Firmware Update”, agree to the terms and policy and “Enter App”, and choose “Nifty” to continue. You will see the available firmware version is “2.5.4” (or higher), please “update firmware”. After reading the reminders, please tick them all and click “I’m ready” and “Update Now” to start.

*It is suggested to connect Nifty to power to ensure the stable power supply so the update will NOT be interrupted.

1. After the update is completed, you may close “SecuX Firmware Update”. Meanwhile, your Nifty will reboot automatically. Please continue setting up the device.
2. Please ease your mind if the following message shows up on Nifty, it is normal. Touch the screen to “auto reset” again. Your Nifty will restart automatically again after the reset. Now, you may start the initial setting normally.